Are you looking for a customs broker that can provide seamless brokerage service in the Philippines? While every broker you interview will claims to have what it takes to do a great job, there are some that may not be reliable. The following are some of the things you need to do to be sure that you are choosing a broker that will not let you down.
First of all, find out if the customs broker that you are interested performs the duties of legal representatives. A good broker should also behave as the legal representative of the consignee parties while dealing with the duty customs brokerage. In case of any problems regarding imports and exports, you need to be sure that the broker you choose can be able to carry out the proceedings with the customs officials. They should be able to file the necessary report about the cargo with the customs duty department. They should also be able to file information about the imported goods quantity, import and export goods, tariff and so on.
When choosing a customs broker to work with, you also need to make sure that they provide seamless customer service. A reputable broker will know the importance of communication when it comes to handling shipments or merchandise of the parties. Make sure that the broker will be in proper communication with you right from the filing of the documents all the way to handling of custom broker service. An experienced broker will ensure that you are updated about the process, every step of the way. If you sense communication problems with a broker from the initial phone call that you will have with them, it would be a good idea to avoid them.