If you are a small business owner, it may be tempting to delete all the text messages that you received in bulk in order to free up some space on your mobile device. But before you do that, you need to think twice. It is very important to archive text messages these days for the sake of your company’s security and reputation. A text message archive is also crucial to making sure that you can trace text-based evidence that can be used in court. The following are some of the important reasons why you should invest in a text message archiving solution.
First and foremost, archiving text messages can help you meet regulatory compliance requirements. In almost all industries, there is some sort of regulatory compliance policy in place for producing and retaining content. These regulations make it compulsory for companies to retain information, such as communication with clients – including chats and texts.
Another benefit of that you can get from implementing a text message archiving solution in your company is that it can help with supporting court cases and eDiscovery. The archived text messages can be very useful if you ever find yourself entangled in a legal court case and require evidence to defend yourself. It is also important to keep in mind that under the requirements of the Federal Rules of Civil Procedure, companies have the obligation to search and produce electronic content, such as files, email and text messages.
Last but not least, when you archive text messages, you will enable employees to access older content. An archiving process will enable employees to access older content without the need for storing them in the device’s storage or on a live storage server.