If you are a small business owner, it may be tempting to delete all text messages on the company-owned devices that your employees use in order to free up some space on those devices. But before you press the delete button, you should think twice about the action that you are about to take. Instead of deleting the text messages, you should consider archiving them instead.
So, why exactly should you archive text messages? As it turns out, text message archiving is very important to the security and reputation of your company. Apart from that, it is very crucial to making sure that you can trace text based evidence that can be produced in court, if needed. The following are some of the reasons why you should archive the text messages on your company-owned devices.
First of all, archiving messages can help you meet regulatory compliance requirements. In almost all industries, there is some sort of regulatory compliance policy in place when it comes to retaining and producing content. These regulations make it mandatory for companies to retain information, such as texts, chats as well as other communication with clients.
Another reason to archive text messages in your company is that it can help in supporting court cases and eDiscovery. The archived messages can prove useful in you ever get entangled in a legal case whereby you are supposed to produce evidence to defend yourself.
It is also important to note that under the requirements of the Federal Rules of Civil Procedure, companies have an obligation to search for and produce electronic content, such as text messages, files as well as email.